Emotional Intelligence Assessment and Coaching Certification: EQ-i 2.0 Training

March 21-22, 2019 | Denver, CO
In-Person or via Live Online Connection

Be the Emotional Intelligence Expert on Your Campus



Earn a certification to assess and coach students to improve their Emotional Intelligence (EI). Emotional Intelligence was found to be 4x more important than IQ in students' post graduate success and integral to college success. This certification will enable you to help students improve their EQ--often called "soft skills." Critical to addressing the needs of today's college students, research indicates that the EQ lack or "soft skills gap" is highest among Millennial and Generation Z students, with many of these students showing significant weakness in at least one (but usually several) key areas of Emotional Intelligence. Be your campus' leader for this critical 21st century student success work.

Designed for Student and Academic Affairs Professionals

Student services and academic support specialists will leave this in-person training certified to assess and coach students in emotional intelligence skills utilizing the EQ-i 2.0 assessment and resources. These professionals include:

  • Academic counselors, advisors and coaches

  • Career counselors, advisors and coaches

  • Individuals in academic services or support programs

  • Directors and coordinators of student success programs and centers

  • Retention coordinators and specialists

  • First-year experience directors and instructors

  • Academic peer mentor and student leader trainers

  • Residential life directors

  • Human resources directors and trainers

Why Emotional Intelligence Training is Crucial to Student Success Work

Research shows EQ assessment and EI coaching improves student success. Higher education professionals who want to see 21st century students succeed in college must have an in-house expert to assess and coach students in Emotional Intelligence (EI). EI is significantly more important than IQ in post-graduate success, and with coaching and practice, students can substantially increase their EI scores. Quality emotional Intelligence coaching is associated with:

  • Increased student retention and success

  • Improved interpersonal skills of 50%

  • Stress reduction of 35%

  • Overall increases in EI scores of 25%

  • Increased grit and resilience

  • Positive interactions with a campus professional

Bring Your Team and Save

When you register three or more colleagues, save 10% on registration


Early Bird Registration March 2nd, 2019: $1495

Registration (After March 2nd, 2019): $1695

In-Person or Via Live Internet Connection

It’s the same interactive, engaging experience—just remote!

Conference Agenda

Pre-Conference Preparation (approximately one day at your own pace)

Overview and Framework: To prepare for the conference, you will take the EQ-i 2.0 assessment and learn about the instrument. In the first of two pre-conference online modules, you learn about the history, structure and scoring of the EQ-i 2.0.

Understanding the Results: The second online module teaches you how to read the EQ-i 2.0 results and coach students in developing a plan to increase their emotional intelligence. You will explore what the EQ-i measures, the reliability and validity of the assessment as well as the critical result items to look for in the assessment. 

Day 1

8:45 a.m.- 9:00 a.m.

Registration and Breakfast (included for in-person attendees)

9:00 a.m. - 9:30 p.m.

Welcome and Introduction

We will begin with an introductory activity where you will introduce yourself and answer one key question: What questions do you hope to have answered by the end of this conference?

9:30 a.m.-12:00 p.m.

Elements of EQ-i

This session includes activities that help you better understand the different subscales of the assessment and how they interact. We will also look at identifying patterns in the results.

Giving Feedback Part 1

You will learn best practices for giving effective feedback. Also, you will participate in activities to improve coaching skills, including effective questioning techniques to help students actively engage with their assessment results and set personal goals that are meaningful to them. Find out how to prepare for a results debrief with a student, how to conduct the debrief--including opening and closing the conversation. Then discover how to follow-up with students and provide next steps. Get ready to practice your skills with your conference colleagues!

12:00 p.m. - 1:00 p.m.

Lunch (included for in-person attendees)

1:00 p.m. - 4:30 p.m.

Giving Feedback Part 2

This interactive session explores ethical considerations in giving feedback, including test security, confidentiality, informed consent and how to set related guidelines within your organization. You will also learn where to go for more information on EQ-i 2.0 assessment/feedback ethics and guidelines.

Practice Makes Perfect

We continue to practice our new skills by reading EQ-i 2.0 reports, preparing to give feedback and participating in mock feedback conversations.

Day 2

8:30 a.m. - 9:00 a.m.

Breakfast Buffet (included for in-person attendees)

9:00 a.m. - 12:00 p.m.

Getting Buy In

You already have buy-in to attend the conference, but what happens when you return to campus? Learn about the applications of emotional intelligence training, so you can promote the use of EQ coaching for students across your institution. Learn how it improves student success and retention, so you can explain the Business Case for EI.

Making the Case- Student Success and EQ Skill-Building

Participate in activities that teach you how the EQ-i 2.0 assessment can be used as part of first-year experience programs and career services. Discuss how to infuse emotional intelligence activities into college courses, and training for peer mentors, student advisors/counselors, student leaders and residential life staff as well as how to provide 1:1 coaching for advisees. Also, learn about how to promote best practices for showing the value of your work.

12:00 p.m. - 1:00 p.m.

Lunch (included for in-person attendees)

1:00 p.m. - 4:30 p.m.

Planning and Administration

We begin with in-depth look at the scoring organizer, including how to navigate it. Then, we discuss reports and client communication: email link, informed consent. You will leave this session ready to lead EQ-i 2.0 assessment administration.

EQ-I 360

Learn how to administer, interpret, and debrief an EQ-i 360 assessment.

Final Steps to Certification

We wrap up by revisiting the questions that were asked in the first session of the conference to make sure they have all been answered. We then discuss the follow-up online workshop, certification test and final steps to obtain your EQ-i 2.0 certification.


Denver, CO

Our workshop is in beautiful Denver. Extend your stay and visit the mountains or make sure to plan an evening out in Downtown Denver, which is filled with restaurants, cultural events and a fun nightlife. Our Denver Tech Center hotel is in walking distance of wonderful restaurants, parks, spas and the light rail to downtown.

Workshop Location

Koelbel Conference Room*

5955 S Holly St, Centennial, CO 80121

Recommended Hotel

Hyatt Place Denver Tech Center
8300 E. Crescent Pkwy
Denver, CO 80111

Rooms are limited and subject to availability.



Carrie Arnold, PhD., Associate Director, Gateway Program Seminar, University of Colorado Colorado Springs

Carrie currently oversees the first-year experience seminar program at UCCS. She is an experienced leader and leadership trainer in both higher education and non-profit/for-profit organizations. She is Past President of the Colorado Springs World Affairs Council and recently termed off the National Council of Alpha Lambda Delta, a national honor society for first-year students. She also advises her university's chapter.

A certified training partner for Multi-Health Systems, Inc., Carrie trains and certifies individuals in the EQ-i 2.0/360 assessments and consults with local organizations to build curriculum for their leadership and training endeavors. She received her Ph.D. in Educational Leadership, Research and Policy from University of Colorado Colorado Springs. Her research is in Emotional Intelligence and its impact on student retention and success.

Cancellation Policies

  • Eduology Limited will issue a full refund if a registered attendee sends a cancellation request by email to lisa@eduology.org by March 5th, 2019.

  • We cannot issue refunds after March 5th, 2019 due to costs associated with conference room rentals and catering.

  • If we have less than 2 attendees registered by March 5th, Eduology Limited reserves the right to cancel the event and will issue a full refund to registered attendees.

  • If we have 5 or less attendees registered by March 5th, the conference will be held virtually via live online connection. We will notify you by that date if that is the case.

  • * Granting of permission by the Arapahoe Library District to use library facilities does not constitute endorsement by the Library District staff or Board of Trustees.