Workshop Image.png


EQ-i 2.0 Assessment and Coaching Certification for Career Services Professionals

October 8-10, 2018 | Denver, CO

Be the Emotional Intelligence Expert in Your Organization


Earn a certification to assess and coach college students and other young adults to improve their Emotional Intelligence (EI). Emotional Intelligence was found to be 4x more important than IQ in post graduate success. This certification will enable you to help clients  improve their EQ--often called "soft skills." Critical to addressing the needs of today's college students, research indicates that the EQ lack or "soft skills gap" is highest among Millennial and Generation Z students, with many of these students showing significant weakness in at least one (but usually several) key areas of Emotional Intelligence. Be your campus' leader for this critical 21st century student success work.

Designed for Career Services Professionals

Career services professionals will leave this in-person training certified to assess and coach students in emotional intelligence skills utilizing the EQ-i 2.0 assessment and resources.

Why Emotional Intelligence Training is Crucial to Career Development Work

Research shows EQ assessment and EI coaching improves career success.  Career development professionals who want to see 21st century young adults succeed professionally must have an in-house expert to assess and coach students in Emotional Intelligence (EI). EI is significantly more important than IQ in post-graduate success, and with coaching and practice, students can substantially increase their EI scores. Quality emotional Intelligence coaching is associated with:

  • Improved interpersonal skills of 50%

  • Stress reduction of 35%

  • Overall increases in EI scores of 25%

  • Increased grit and resilience

Bring Your Team and Save

When you register three or more colleagues, save 10% on registration


Early Bird Registration (By September 8th--EXTENDED to September 12th): $1495

Late Registration (After September 8th): $1695

Conference Agenda

Pre-Conference Preparation (approximately one day at your own pace)

Overview and Framework: To prepare for the conference, you will take the EQ-i 2.0 assessment and learn about the instrument. In the first of two pre-conference online modules, you learn about the history, structure and scoring of the EQ-i 2.0.

Understanding the Results: The second online module teaches you how to read the EQ-i 2.0 results and coach students in developing a plan to increase their emotional intelligence. You will explore what the EQ-i measures, the reliability and validity of the assessment as well as the critical result items to look for in the assessment. 

Day 1: Monday, October 8


12:30-1:00 p.m.

Welcome and Introduction

1:00-1:30 p.m.

We will begin with an introductory activity where you will introduce yourself and answer one key question: What questions do you hope to have answered by the end of this conference?

Elements of EQ-i

1:30-2:30 p.m.

This session includes activities that help you better understand the different subscales of the assessment and how they interact. We will also look at identifying patterns in the results.


2:30-2:45 p.m.

Experiencing a Student EI Activity

2:45-3:00 p.m.

Participate in an activity to improve emotional intelligence in one key area and gain the experience you need to do the activity with students/clients.

Giving Feedback Part 1

3:00-4:30 p.m.

You will learn best practices for giving effective feedback. Also, you will participate in activities to improve coaching skills, including effective questioning techniques to help students actively engage with their assessment results and set personal goals that are meaningful to them. Find out how to prepare for a results debrief with a student, how to conduct the debrief--including opening and closing the conversation. Then discover how to follow-up with students and provide next steps. Get ready to practice your skills with your conference colleagues!

Day 2: Tuesday, October 9

8:00-8:30 a.m.

Breakfast Buffet

8:30-9:00 a.m.

Breakfast Conversation

Enjoy your breakfast while we review yesterday's insights and a-ha moments.

9:00-9:15 a.m.

Experiencing a Student EI Activity

Participate in an activity to improve emotional intelligence in one key area and gain the experience you need to do the activity with students.

9:15-10:30 a.m.

Giving Feedback Part 2

This interactive session explores ethical considerations in giving feedback, including test security, confidentiality, informed consent and how to set related guidelines within your organization. You will also learn where to go for more information on EQ-i 2.0 assessment/feedback ethics and guidelines.

10:30- 10:45 a.m.


10:45 a.m.-12:00 p.m.

Practice Makes Perfect

We continue to practice our new skills by reading EQ-i 2.0 reports, preparing to give feedback and participating in mock feedback conversations.

12:00-1:00 p.m.

Lunch and Discussion

1:00-1:15 p.m.

Experiencing a Student EI Activity

Participate in an activity to improve emotional intelligence in one key area and gain the experience you need to do the activity with students.

1:15 -2:30 p.m.

Getting Buy In

You already have buy-in to attend the conference, but what happens when you return to campus? Learn about the applications of emotional intelligence training, so you can promote the use of EQ coaching for students across your institution. Learn how it improves student success and retention, so you can explain the Business Case for EI.

2:30-2:45 p.m.


2:45-4:30  p.m.

Making the Case- Student Success and EQ Skill-Building

Participate in activities that teach you how the EQ-i 2.0 assessment can be used as part of first-year experience programs and career services. Discuss how to infuse emotional intelligence activities into career counseling and coaching sessions and college career programming. Also, learn about how to promote best practices for showing the value of your work.

Day 3: Wednesday October 10

8:00 -8:30 a.m.

Breakfast Buffet

8:30-9:00 a.m.

Breakfast Conversation

Enjoy your breakfast while we review yesterday's insights and a-ha moments.

9:00-10:15 a.m.

Planning and Administration

We begin with in-depth look at the scoring organizer, including how to navigate it. Then, we discuss reports and client communication: email link, informed consent. You will leave this session ready to lead EQ-i 2.0 assessment administration.

10:15-10:30 a.m.


10:30 a.m.-12:00 p.m.

What Next?

We wrap up by revisiting the questions that were asked in the first session of the conference to make sure they have all been answered. We then discuss the follow-up online workshop, certification test and final steps to obtain your EQ-i 2.0 certification.


Denver, CO

Denver is beautiful in October.  Plan to arrive in Denver early and take a drive through the mountains to see the aspen trees turned golden or walk through one of the many parks in the area to kick leaves. Downtown Denver is filled with restaurants, cultural events and a fun nightlife. Our Denver Tech Center hotel is in walking distance of wonderful restaurants, parks, spas and the light rail to downtown.


Hyatt Place Denver Tech Center
8300 E. Crescent Pkwy
Denver, CO 80111

Room Rate: $149, plus applicable tax, no charge for double occupancy (currently 10.25%)
Room Block Dates:  October 7, 8, and 9
Rate Available Until: September 10, 2018
Reserve Your Room: Follow the link below, call 1-888-492-8847 or go online to and make reservation using G-EDUO as the group/corporate number to receive the room block discount.

Please book early - Our room block is guaranteed until September 10, 2018. Rooms are limited and subject to availability.


Carrie Arnold, PhD., Associate Director, Gateway Program Seminar, University of Colorado Colorado Springs

Carrie currently oversees the first-year experience seminar program at UCCS. She is an experienced leader and leadership trainer in both higher education and non-profit/for-profit organizations. She is Past President of the Colorado Springs World Affairs Council and recently termed off the National Council of Alpha Lambda Delta, a national honor society for first-year students. She also advises her university's chapter.

A certified training partner for Multi-Health Systems, Inc., Carrie trains and certifies individuals in the EQ-i 2.0/360 assessments and consults with local organizations to build curriculum for their leadership and training endeavors. She received her Ph.D. in Educational Leadership, Research and Policy from University of Colorado Colorado Springs. Her research is in Emotional Intelligence and its impact on student retention and success.