Developing an Effective Conflict Style

Tuesday, October 6, 2015 | 7:00 P.M. - 8:00 P.M EST   


Purchasing Options

  • Live Webinar with 14-day access to recording - $199
  •  MP4 High Definition Video Recording Download - $199
  • 4 Part Conflict Management Series:  Live Webinars with 14-day access to recordings -$749
  • 4 Part Conflict Management Series MP4 High Definition Video Recording Download - $749
  • Additional Connections for Individuals from the Same Institution (Great for Off-Campus Students!) $10/additional connection



















Communicating effectively when you encounter conflict is key to solving the problem effectively.

Learning Objective

Students will be able to identify assertive responses to conflict that solve problems and build relationships.


You will complete a Conflict Styles Self-Assessment prior to attending the webinar to determine your current conflict style. Our expert instructor will help you understand 4 different styles and how you can improve your own approach to conflict.  You will learn about different types of interactions: aggressive, passive, passive-aggressive, and assertive as well as what is "fair" and "unfair fighting". Then, explore how to develop your own style in a way that better facilitates effective conflict management that leads to solving the problem while building the relationships among all parties.  You will gain skills to:

  • Understand Your Current Conflict Style 
  • Develop Your Style to More Effectively Manage Conflict
  • Fight "Fair"
  •  Keep the Focus on Solving Problems While Building Relationships

This interactive webinar provides opportunities to engage in reflection, discussion, and role-playing. After the webinar, you will receive a 30-minute follow-up role-playing activity to help you apply the webinar's concepts and immediately begin developing a more effective conflict management style today.



Pearl W.  Bell, MA

Pearl has taught at The Conflict Center for over 9 years and is adjunct faculty at University College at the University of Denver. An experienced speaker and trainer in the areas of Conflict, Anger, Communication, Relationships and Violence Prevention, she has spoken on topics such as Transformative Mediation, Social Norming, Bullying Prevention, Dating Violence, Karpman’s Triangle and Power, Privilege and Oppression.    She received her dual Master’s Degrees from the University of Denver in International Studies and in Conflict Resolution, she has a Certificate in Alternative Dispute Resolution and Mediation.  


Jill Schmidt, MSW

Jill  is an Instructor and Program Assistant at The Conflict Center where she has been teaching classes in the area of conflict and anger management to youth and adults since September 2013 as well as working with community partners and instructors to schedule classes and workshops. Jill received her Bachelors in Social Work from Bethel College, Kansas in 2005 and Masters in Social Work from the University of Denver in 2014. She has spent the past ten years working with youth and young adult volunteers excited about making a difference in the world. Through her work and personal experiences, Jill has seen the ways that effective communication and conflict skills transform community and interpersonal relationships. She is excited to share these skills with others.