Emotional Intelligence Assessment and Coaching Workshop for Higher Education Professionals:

EQ-i 2.0 Certification Training

January 13-14, 2020 | Baltimore, MD
In-Person Conference

Be the Emotional Intelligence Expert on Your Campus


Who Should Register

Professionals in student affairs and academic affairs in the areas of career services, student leadership and development, student success, retention, peer mentoring, academic probation, and first-year experience will benefit from integrating emotional intelligence coaching into their work with students.


Early Bird Registration December 20th, 2019: $1295

Registration (After December 20th, 2019): $1495

When you register three or more colleagues, save 10% on registration—please email lisa@eduology.org for more information or to receive your discount.

Register using the “Register Now” button at the top of the page.

Why This Topic is Important

Many college students are not equipped emotionally to handle the challenges they face in college. As a result, large percentages of students face overwhelming anxiety, depression and loneliness that interferes with their academics as well as their overall well-being. In fact, suicide is the second leading cause of death among college students.

By assessing, coaching and integrating positive emotional skill-building into campus programs, students can substantially increase their EI scores and give students the strategies they need to decrease stress, recognize and regulate their emotions, improve interpersonal skills, problem-solve and make better decisions for themselves. Moreover, research indicates that higher emotional intelligence increases student success in a variety of ways:

  • Improved academic performance (Mann & Kanoe, 2010; Sparkman et al, 2012)

  • Less likelihood to be on academic probation (Evenson 2008)

  • Higher grades in online courses (Berenson, Boyles & Weaver, 2008)

  • Less likely to withdraw after first year (Kanoy, 2011; Qualtier et al, 2009)

  • More likely to graduate and to do so within 6 years (Sparkman, 2012; Keefer, Parker & Wood, 2012)

  • Decreased alcohol use (Pritchard & Wilson, 2003) and marijuana use (Claros & Sharma, 2012)


This workshop certifies participants in the EQ-i 2.0, EQ-i 2.0 360 and EQ-i 2.0 Leadership Assessments. You will learn how to assess, debrief and coach students to better support their success in college.

As part of your training, you will take the EQ-i 2.0, analyze your report and debrief with the workshop facilitator to explore your current emotional landscape and determine action steps to improve your emotional well-being and relationships, both personal and professional.

Next you will complete two short pre-conference training modules and a reading to gain an understanding of the EQ-i 2.0 assessment and model. The modules are completed online and take less than half a day.

During the workshop, you will learn more about administering, interpreting and debriefing the assessment and practice with colleagues. You will also consider how to utilize emotional intelligence assessment to enhance your work with students and how to integrate positive emotional skill-building into your program.


About the EQ-i 2.0 Assessment and Emotional Intelligence Model

The EQ-i 2.0 assessment is one the most broadly used and well-researched emotional intelligence assessments in the world. It gives a snapshot of a person’s emotional well-being in 15 different areas, including self-regard, independence, interpersonal relationships, stress tolerance, and reality testing. Research indicates that with coaching and skill-building, people can improve their emotional intelligence in some areas as much as 50%.

Workshop Objectives

By the end of the certification program, you will be able to:

• Define Emotional Intelligence and understand its importance

• Describe the components of the EQ-i 2.0 and the EQ 360 including Composite Scales and Subscales

• Understand the science behind the EQ-i 2.0 and EQ 360

• Describe best practices around administering and providing feedback on the EQ-i 2.0 and EQ 360

• Interpret and administer EQ-i 2.0 and EQ 360 assessment results

• Follow a structured approach to prepare for a feedback session

• Explain the benefits of EI to client groups

• Describe how EI applies to different disciplines.

• Identify the ethics pertaining to the use of EQ-i 2.0 and EQ 360

• Assess which reports is appropriate for your client: EQ-i 2.0, EQ-i 2.0 Leadership report, EQ 360, EQ-i 2.0 Group Report or EQ Higher Education.

Conference Agenda


  • Take the EQ-i 2.0 assessment and participate in a debriefing session by phone with the instructor

  • Learn about the history, structure and scoring of the EQ-i 2.0 and how to read the EQ-i 2.0 results

Day 1 | 8:30 a.m. - 4:30 p.m. (Snacks, coffee and lunch included with registration)

  • Check-In

  • Welcome and Introduction

  • Understanding EQ-i 2.0 Subscales: explore the different subscales of the assessment, how they interact and common patterns.

  • Giving Feedback: learn how to prepare for a results debrief, give the debrief and follow up; discuss ethical considerations in giving feedback, including test security, confidentiality, informed consent and how to set related guidelines within your organization; practice giving feedback by participating in mock debrief sessions.

Day 2 | 8:30 a.m. - 4:30 p.m. (Snacks, coffee and lunch included with registration)

  • Getting Buy In: Learn about applications of emotional intelligence training, so you can promote the use of EQ coaching for students across your institution. Review research on how it improves student success and retention to give the Business Case for EI.

  • Student Success and EQ Skill-Building: Discuss how to infuse emotional intelligence activities into career services, student leadership and development, student success, retention, peer mentoring, academic probation, and first-year experience programs; learn best practices for showing the value of your work.

  • Planning and Administration: Understand the scoring organizer and how to navigate it; discuss reports and client communication: email link, informed consent.

  • EQ-I 360: Learn how to administer, interpret, and debrief an EQ-i 360 assessment.

  • Final Steps to Certification: discuss the follow-up online workshop, certification test and final steps to obtain your EQ-i 2.0 certification.


Baltimore, MD

Our workshop is in a beautiful suburb of Baltimore, MD near the Baltimore/Washington International Thurgood Marshall Airport and down the street from University of Maryland Baltimore Washington Medical Center. If you can extend your stay, visit the Washington Monument and Mount Vernon Place, Oriole Park at Camden Yards, the Everyman Theatre, or Edgar Allan Poe’s gravesite. During the conference, make time to go to G&M Restaurant for famous Maryland crabcakes or check out the historic ships in Baltimore.

Workshop Location

2408 Peppermill Drive, Suite A, Glen Burnie, MD 21061

Recommended Hotels

Aloft Arundel Mills BWI Airport


Carrie Arnold, PhD., CEO & Founder of EQsential, LLC

Dr. Arnold is an experienced leader and leadership trainer in both higher education and non-profit/for-profit organizations. She currently trains and certifies individuals in the EQ-i 2.0/360 assessments and consults with local organizations to build curriculum for their leadership and training endeavors. A certified training partner of MHS, Inc., she has completed over 1000 coaching debriefs with students, educators, and business leaders.

Previously, Dr. Arnold was an Assistant Professor in the Department of Communication at the University of Colorado Colorado Springs (UCCS) and taught first-year seminars, leadership courses and developed curriculum for the university’s high-risk students. She was also the Interim Director of the Gateway Program Seminar, a first-year experience program and headed up their CRLA certified peer leader program, including developing training and a semester-long peer mentoring course. Dr. Arnold earned her M.A. from The College of Notre Dame of Maryland in Nonprofit Management and Ph.D. in Educational Leadership, Research, and Policy from the University of Colorado Colorado Springs. In addition to presenting and writing on topics related to mentoring, leadership and emotional intelligence, she served as President of the Colorado Springs World Affairs Council. Her research is in Emotional Intelligence and its impact on personal and professional success.

Payment, Refund and Cancellation Policies

  • Payments must be received by 7 days prior to the event to secure your place in the workshop.

  • Eduology Limited will issue a full refund if a registered attendee sends a cancellation request by email to lisa@eduology.org by December 20th, 2019.

  • We cannot issue refunds after December 20th, 2019 due to event costs.

  • If we have less than 2 attendees registered by December 20th, 2019, Eduology Limited reserves the right to cancel the event and will issue a full refund to registered attendees.

Event Questions?

Please email lisa@eduology.org if you have any questions about this event.