Questioning and LIstening: Strategies for Peer Mentors

Video and Activity Packet


Provide peer mentors with strategies to listen and ask effective questions to better help students succeed.

Learning Objective

Students will be able to apply active listening and effective questioning strategies in peer mentor sessions.


Questioning and Listening is the third training in The Peer Mentoring Fundamentals Series and offers a practical video and guide on providing academic support to students. Designed for college students in peer leadership positions, including mentors, tutors, counselors, advisors and student leaders, this training focuses on how peer leaders can learn about students' needs and help them achieve their academic goals through active listening methods and good questioning techniques. Every peer leader must step into the peer mentor role at some point, and this video will help all peer leaders successfully use effective listening and questioning strategies to guide students to academic success.


  • A 29-minute training video with stories, detailed mentoring methods and concrete examples
  • An Active Listening Note-Taking Guide to help students better learn the material on the video
  • Quiz questions to assess student's acquisition of the material
  • A Workbook with activities to prepare students for learning, reinforce learning and help students practice the training concepts

Purchasing Options

  • Hard Copy Version: Spiral-Bound Workbook and an MP4 High Definition Video Recording on Flash Drive- $99
  • Electronic Version: PDF Workbook with MP4 Downloads


Educational Project Director, Primary Author and Narrator

Bryce Bunting, Assistant Clinical Professor, Counseling and Career Center

Brigham Young University

Bryce is responsible for a peer coaching program along with other primary duties of advising, teaching, assessing and researching academic success. A member of the American College Personnel Association (ACPA) Directorate Board, he provides leadership and knowledge generation in all issues related to student intake and first-year experience.  Previously, he served as Associate Director of the First-Mentoring program for the College of Undergraduate Education where he oversaw peer mentor and faculty development and conducted research and program assessment on best practices for first-year programming.. His research on peer mentor learning was published in The Journal of the First-Year Experience & Students in Transition. He has presented nationally and internationally with the National Resource Center for the First-Year Experience and Students in Transition, the International Society for Exploring Teaching and Learning (ISETL),  the American Educational Research Association (AERA), the International Consortium for Educational Development, and the National Academic Advising Association (NACADA) and is a faculty member for NASPA's Institute on Peer Educators. Bryce holds a PhD in Instructional Psychology, an MA in instructional design, and his research interests include the application of instructional design principles to peer mentor development, learning and identity development among peer mentors, and professional identity formation among higher education professionals.

Author and Narrator

Spencer Brown, Peer Mentor Coordinator, Brigham Young University

A recent college graduate, Spencer was a peer mentor and peer mentor coordinator in the First-Year Mentoring program and worked under the supervision of Bryce Bunting. Spencer is an aspiring business professional and studied International Relations and Business Management. He enjoys learning new skills, creating, and implementing new ideas.