Finding Common Ground: Managing Disagreement with Professionalism in Student Support Settings
Complimentary Webinar | June 18th, 2026 | 12:00 p.m. - 12:30 p.m. EST
Disagreement is a constant in higher education settings—whether with students, colleagues, or leadership. The challenge is not avoiding conflict, but managing it in a way that maintains professionalism, preserves relationships, and keeps the focus on student outcomes.
Program Overview
This 30-minute overview introduces a practical approach to navigating disagreement using structured communication techniques and real-world scenarios from student support and career services contexts. Participants will learn how to move conversations from positions to shared goals, even when perspectives differ.
Following this webinar, participants will be able to:
Diagnose why a disagreement is occurring (values, incentives, information gaps)
Respond in real time using a structured engagement approach (ASK–LISTEN–REFLECT–AGREE–SHARE)
Navigate disagreement with students, colleagues, and leadership without escalation
Presented by: Dr. Deborah Stine
Dr. Deborah D. Stine is a highly experienced teacher, consultant, and mentor, who has conducted program evaluation and public policy analysis for the National Academies of Sciences, Engineering, and Medicine; the Congressional Research Service; the White House Office of Science and Technology Policy; and Carnegie Mellon University.
Many of those she has taught and mentored have gone on to successful careers in the White House, Congress, federal and state agencies, non-governmental organizations, think tanks, business, and industry.
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If you would like to know more about the workshop or have questions about this program, please contact info@eduology.org.