"Effective Communication with Mentees and Supervisors" 

Improve peer mentoring relationships through effective communication.

Who Should Attend?

This training is ideal for:

  • Professionals who coordinate undergraduate peer mentoring programs and are looking to expand their training skills by observing a model lesson and activities

  • Undergraduate college peer leaders in such programs as peer mentoring, student organizations, resident advising, peer education, tutoring, supplementary instruction, cultural mentoring, peer counseling/advising


Difficult conversations are part of the peer leadership experience.  Whether with a student or a supervisor, these conversations greatly impact the way peer leaders view their overall leadership roles and experiences.  Poorly-managed conversations can leave students frustrated and negative, while well-managed conversations provide students with opportunities to practice their conflict management and communication skills. These conversations also shape their professional relationships now and in the future. This interactive webcast will teach students how to manage these difficult circumstances and conversations. The facilitator then brings this topic to life through role playing scenarios.




Dr. Jennifer Latino, Director, First Year Experience, Campbell University

Jennifer heads up the First Year Experience Program at Campbell University. Previously, Jennifer Latino was the Associate Director for the nationally recognized University 101 Programs at the University of South Carolina. Jennifer has a Bachelor’s of Science from the University of North Carolina at Pembroke, a Master’s of Science in Higher Education from North Carolina State University, and a Doctorate of Education in Higher Education from Florida State University. She is an author of Connections: An Insider’s Guide to College Success and authored and edited four editions of Transitions, the common textbook for the UNIV 101 course at South Carolina. She is also an author in several monographs and books published by the National Resource Center for the First-Year Experience and Students in Transition (NRC) and a regularly invited presenter for institutes and conferences sponsored by the NRC.


On-Demand Download of Webinar Recording $39

An electronic link containing a downloadable version of the webinar recording

  • Access to electronic versions of presentation materials and additional resources

  • If paying by credit card, video and materials are available immediately after completing payment

  • If paying by check, please look for an invoice within 3 business days. Links are delivered via email after payment is complete

Webinar recorded October 20, 2016