Navigating Your Role as a Supervisor: Practical Tools for Leading People & Processes
February 11, 2027 | 12:00 p.m. EST - 1:15 p.m. EST | $425
Academic advising, academic support and student-success professionals overseeing staff and/or student workers will gain critical skills in supervising teams and departments. Ideal for both current and aspiring leaders.
Why is This Topic Important?
To retain both student staff and professional staff, supervisors need concrete skills and strategies in overseeing and working with teams. Investing in supervision training isn’t just about efficiency—it directly impacts retention of staff which can, in turn, impact student success and retention.
According to the CUPA-HR 2023 Higher Education Employee Retention Survey, one-third (33%) of higher education employees reported they were likely or very likely to look for new job opportunities within the next year. The survey also found that employees who felt unsupported by their supervisors or lacked opportunities for career development and growth were significantly more likely to leave. Learn how to better support your staff through clear communication and effective supervisor skills.
Who Should Attend?
This program is ideal for higher education professionals who are looking to better support students, especially:
Supervisors and Leaders in Academic Advising and Academic Support
Supervisors and Leaders in Student Success and Student Affairs
Peer Mentor Program Coordinators
Supervisors of Student Workers
TRIO and Student Support Services Staff
Overview
This presentation focuses on the specific strategies and tools that effective leaders and supervisors use to effectively manage department operations, support individual team members, and build a culture of accountability, productivity, and professionalism. In this session, you will gain actionable, evidence-based strategies you can implement immediately following the training and in future meetings and staff interactions practical examples. Supervisors and leaders from different functional areas and institution types will leave the webinar able to:
Identify specific supervisor and staff retention issues facing colleges and universities.
Draw on practical examples and use supervision routines.
Note issues impacting staff burnout, identifying ways to address productivity and accountability.
Apply skills to improve professional relationship development.
Reinforce employee belonging to improve overall operations and service to students.
Pricing and Webinar Connection Information
Live Webinar Site Connection and On-Demand Recording $425
Includes:
5 connections for staff members from your institution with each registration
Connection information sent one week prior to the event and again the day before the event. Any questions can be emailed to the program contact at the bottom of this web page.
An electronic link containing a recording of the webinar and resources emailed to you within 7 business days following the live webinar date (active for 30 days). The link can be shared with your entire staff to view the recording.
Follow-up resources to help you implement your learning.
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All Upcoming Training Courses and Webinars
Presenter
Dr. Cathy Briggs, Dean of Student Success, Rowan College at Burlington County
As a leader in higher education, she is committed to driving institutional change and innovation across all student services. Dr. Briggs is responsible for a broad range of responsibilities that include academic support, student well-being, conduct and the overall campus experience. She directly supervises department leadership in Tutoring, Testing, Student Support, New Student Experience, and Student Life. She leads a diverse team of full- and part-time staff and collaborates closely with faculty and Academic Deans on student success initiatives. She has experience writing and implementing grants, having coordinated multiple retention-based initiatives as the Director for the Title III Strengthening Institutions Grant. She is also serves as the College’s Title IX Coordinator.
Dr. Briggs has worked in higher education for over twenty-five years. Her professional focus centers on creating a student-ready environment with an emphasis on personalized connections and continuous improvement of the student experience through effective policy and processes. She has built successful programs across both two-year and four-year institutions, including initiatives in student services, residence life, and orientation. Dr. Briggs holds a Bachelor’s and a Master’s of Arts in Higher Education Administration from Rowan University and completed her Doctorate in Education (Ed.D.) in Organizational Leadership and Innovation from Wilmington University.
Questions about the program?
Please email info@eduology.org.